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Terms and Conditions for Reservations and Offers of S.A.R.D.A. Snc / Agriturismo Turudhis (hereinafter referred to as "Turudhis"):

1.USE


Each room may only be occupied by the number of people specified in the room description. Guests are not permitted to allow any external persons to use the room, nor may the room be repurposed for any other use.

 

2. RESERVATIONS

Reservations are made based on availability as displayed on our website www.turudhis.com. Guests must specify their desired check-in and check-out dates and select their preferred accommodation. To complete the booking, guests must accept these terms and conditions and make the necessary payment. Upon successful booking, a confirmation email will be sent to the provided address. If any technical issues arise during the booking process, resulting in errors or glitches, the reservation will not be considered confirmed, and we will notify you promptly. In such cases, a new reservation will need to be made, and Turudhis disclaims any responsibility for any resulting issues.

3. PRICE

Prices for the stay and services are displayed during the booking process and are subject to change depending on the season.

4. PAYMENT METHODS

The available payment methods for room reservations are as follows:

  • Credit Card (use our website www.turudhis.com): In this case, your reservation will be immediately confirmed, and payment will be charged in advance. Credit card details are securely transmitted via Stripe Inc. through WIX-Hotels. Turudhis is not liable for any unauthorized or fraudulent use of the guest's credit card or for any consequences arising from transactions made using a card not within our control.

  • Bank Transfer (contact us for): In this case, a deposit of €100.00 is required, and your reservation will be confirmed within 24 hours upon receipt of the bank transfer confirmation via email.

If we do not receive the payment or the payment confirmation within 24 hours of booking, the reservation will be automatically cancelled. You may then rebook, subject to availability.

5. CANCELLATION POLICY 

Cancellations must be communicated strictly via email. To receive a full refund, cancellations must be made at least 21 days before the arrival date.

If the guest cancels the stay for reasons not attributable to Turudhis, the following cancellation penalties will apply:

  • 100% penalty for cancellations made 21 days or less before the arrival date, or in case of no-show.

If the guest departs earlier than the agreed-upon departure date (as indicated in the reservation confirmation), no refund or discount will be provided.

6. ARRIVAL & DEPARTURE 

Rooms will be available for check-in from 15:00 to 20.00 on the arrival day. On the departure day, the room must be vacated by 10:00. If you have special requests regarding check-in or check-out times, please contact the property via email at least one day before your arrival.

If the guest departs earlier than the agreed-upon departure date (as indicated in the reservation confirmation), no refund or discount will be provided.

7. SECURITY DEPOSIT

A security deposit of €50.00 is required at check-in as a guarantee for any potential damages. This deposit will be refunded at check-out, subject to inspection of the room. The deposit must be paid in cash.

8. PETS

Pets are not allowed. 

9.  Wi-Fi CONNECTION

Wi-Fi and television are not available.

10. EXTRA BEDS

Extra beds are not available.

11. SMOKING POLICY

Smoking is strictly prohibited in the rooms and restaurant areas (including the veranda).

12. BREAKFAST

Breakfast is served daily from 08:00 to 09:30.

Early breakfast, breakfast in the room, or take-away breakfast are not available. No refunds will be provided for guests who miss breakfast during the designated hours.

13. CITY TAX

On 09/05/2023, the Municipal Council of Tortolì approved Resolution No. 10 regarding the City Tax, which applies to each overnight stay up to a maximum of 6 nights.

Starting from 19th July 2023, guests of our property will be required to pay the City Tax as instituted by the Municipality of Tortolì. The rate for agritourisms is €1.50 per person per night.

Exemptions from the City Tax:

  • Minors under the age of 16.

  • Accompanying persons of patients hospitalized in local healthcare facilities, one per patient.

  • Personnel of national, provincial, or local armed forces, as well as the national fire department and civil protection, staying for service purposes.

  • Employees of accommodation facilities staying as free guests while performing their work duties within the Municipality of Tortolì.

  • Students attending internships at accommodation facilities.

  • Persons with recognized disabilities under article 3, paragraph 3 of Law 104/1992.

  • Accompanying persons of those with disabilities, one per individual.

  • Organized groups of retirees from local public bodies (so-called social tourism), aged 65 and over. (Exemption does not apply to 4- and 5-star accommodations or during the summer months, from June to September.)

  • Guests staying at the expense of the Municipality of Tortolì.

  • Guests staying due to emergency measures enacted by public authorities following natural disasters or other extraordinary events, or for humanitarian aid purposes.

  • School groups staying in accommodation.

  • Sportspeople under 16 years of age participating in tournaments or competitions.

14. COMPLAINTS AND DEFECTS

Guests are required to comply with the rules established by Turudhis. Any defects or complaints regarding the room should be reported immediately to the reception.

AGRITURISMO TURUDHIS
+ 393403338733



VIA TURUDDIS, 1 MARINA DI CEA 
08048 TORTOLI
GPS 39.883964, 9.658817

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